Why Secure Email? 

Internet email is an insecure communications channel. Messages sent via standard Internet email travel in "plain text" and cross many networks before reaching their final destination. As a result, an opportunity exists for prying eyes to eavesdrop on email messages as they traverse various networks. Since confidentiality cannot be guaranteed, standard Internet email should not be used to exchange sensitive or private information such as account numbers, social security numbers, etc. 


How Secure Email Works

When Choice Bank sends you a secure email message, the message is sent to a secure data center where it will be held for you to retrieve. At the same time, a notification message is sent to you to inform you that a Choice Bank Secure Email message is waiting to be retrieved. The notification message will contain a link to the Choice Bank Secure Email Message Center. Simply click on the link, log into the secure web site, and retrieve your message. It's just that easy!


Create Your Account

The first time you use the Choice Bank Secure Email Message Center, you will be prompted to create an account. By providing your email address and a password, you establish an account. You will use this password each time you log into the Choice Bank Secure Email Message Center. When you initially create an account, a confirmation message will be sent to the email address you entered. You will need to click the link in the confirmation email to complete the account set up process. Once completed, you are able to begin using your Choice Bank Secure Email Message Center account. 


Password Rules

Passwords must be at least 6 characters in length, and meet 2 of the following conditions: 

  • Contain both alphabetic and numeric characters
  • Contain both uppercase and lowercase characters
  • Contain at least one special character, such as: @!$&%^

Retrieving a Secure Email

When Choice Bank sends you a secure email message, you will receive a notification message via standard Internet email. Click the link contained in the notification message to be taken to the login screen where you will be prompted to enter your email address and password that you established. Once logged in, you can read your Choice Bank Secure Email, download it to your computer, or send a secure reply message. 


Sending a Secure Email

To send a secure email message to a staff member at Choice Bank, click on the link to the Choice Bank Secure Email Message Center above. You will be taken to the login screen where you will be prompted to enter your email address and password that you established. Once logged in, you can create a new Choice Bank Secure Email message by clicking the "Compose" tab.


To access the Choice Bank Secure Email Message Center, click the button below: 

Go to Secure Email Center